Terms & Conditions

Damage Charges
PLAY Management Sdn Bhd reserves the right to charge guests on any damages that we deemed fit from the deposit payment, in accordance to the damage list attached in our accommodation.

Check In Time and Check Out Time
Check in time is from 3pm onwards and Check out time is by 12pm.

Late Check Out
Late check out shall be requested a day before and is subject to availability and upon agreement by PLAY. Late check out without PLAY consent will be charged RM100.

Guest’s Valuable
PLAY shall not be responsible for any loss or damages thereto and guests remain solely responsible for the safekeeping of any personal belongings.

Access Card and Keys
All guest room access cards and keys must be surrendered upon check out. PLAY will impose a penalty of RM100 to any missing card or key respectively.

Loss or Damages
Guest are advised to report to PLAY should any items/amenities/facilities in the property is not in good condition upon check in. Any damages reported 1 hour after check in will be deemed as guest damages and will be charged to guest in accordance to the damage list attached in our accommodation.

Non Smoking
PLAY strictly prohibits smoking and taking drugs in our property. Failure to comply to such rule will result in a penalty of RM300.

Prohibited Fruits
Durian is strictly prohibited in the units. Failure to comply with such rule will result in a penalty of RM100.

Note
Refund process will takes up to 3 – 5 business days generally. Should any dispute aroused, the process may take up to 30 days.
By clicking Pay Now you are agreeing to the Terms and Conditions to pay RM100 refundable security deposit to Play Management Sdn Bhd.